Mrs Romeo is responsible for front desk operations. She is a professional, empathetic and honest team member whose aim is to ensure all visitors are both well informed and comfortable.Her experience, energy, and focus is also helping Bondi Junction Skin Cancer Clinic improve our offering to our patients.
Mrs Romeo enjoys communicating with patients and and addressing their enquiries in detail to put them at ease. She is often the patients first point of contact and a key go-to person in the clinic.
Feel free to ask her any questions you may have.
AREAS OF EXPERIENCE
Experience in many areas of nursing, both in the clinical and educational setting including:
Addressing patient satisfaction
Networking with related clinics
Help expand service offering
Ensure quality standards compliance
Evolve Clinic policies
Support staff amenity and training
AREAS OF RESPONSIBILITY
As a Receptionist, Mrs Romeo covers many operational areas including:
Booking Digital Full Body Mole mapping
Meet & greeting patients
Front desk operations
Patent Booking and Online appointments
Billing and accepting payments
Liaising with other medical practices
Ensuring patient confidentiality
Answering patient general questions
Provide assistance and support
Efficient patient flow through the clinic
Arranging and post procedure communications