Ms Michael is responsible for the front desk operations. She is a professional, empathetic and honest team member whose aim is to ensure all visitors are both well informed and comfortable.
Judy enjoys communicating with patients and helping them feel comfortable. She is often patients first point of contact and a key go to person in the practice.
Dont hesitate to ask her.
Certificate III in Aged Care
Senior First Aid Certificate
Regular Training in OH&S and administrative topics
AREAS OF RESPONSIBILITY
As receptionist, Ms Michael covers many operational areas including:
- Booking Digital Full Body Mole mapping
- Meet & greeting patients
- Front desk operations
- Patent Booking and Online appointments
- Billing and accepting payments
- Liaising with other medical practices
- Ensuring patient confidentiality
- Answering patients general questions
- Improve any patient relations issues
- Provide assistance and support
- Efficient patient flow through the clinic
- Arranging and post procedure communications